A birds eye view of a forest.

Cloud nine commitments

We never compromise on style. But we do want to make sure it’s sustainable. It’s why all our deliveries are carbon neutral. And it’s why we created the industry’s first hair tool recycling scheme.

OUR COMMITMENTS

Our tools don’t just do better by your hair. They do better by the planet too.

We've created the industry's first hair tool recycling scheme. Any brand. Any condition. All for free.

Want to upgrade to CLOUD NINE? Complete our recycle form and receive a £20 discount code for your next CLOUD NINE hair styling tool.

A pile of old hair straighteners that are ready to be recycled by CLOUD NINE.

Getting styling tools shouldn't cost the earth. That's why we're saying no to air freight. And yes to low carbon shipping methods whenever we can.

A cargo ship carrying shipping containers as CLOUD NINE do not use air freight.

DPD click & collect now available. This is the greener way to shop online. Choosing to collect your online orders from a local pickup location reduces carbon emissions by up to 85%.

Make carbon-neutral deliveries.

We want beachy waves. Not plastic waves. Whenever you buy our Magical Quick Dry Potion, we will remove the equivalent weight of ocean-bound plastic with CleanHub, helping to reduce plastic waste in our oceans.

Plastic floating underwater with the CleanHub logo in the centre.

FAQs

Yes! We will recycle any old hair tool, regardless of brand or condition, for free. If you have old CLOUD NINE, ghd or Dyson hair tools, you can trade these in for £60 off your next CLOUD NINE purchase. Leave the recycling to us.

Once your old hair styling tool has been received at our recycling centre, it will either be reused, repurposed, or recycled. All parts that can be recycled are removed and separated before the items are shredded. The components are then broken down back into their raw materials and sent for smelting. If we receive a pre-loved CLOUD NINE product which isn’t at its End of Life (EOL), we will refurbish it, provide it with a new manufacturer’s warranty, and it will become part of our refurbishment programme.

At CLOUD NINE we avoid air freight wherever possible. We also make carbon neutral deliveries, offer click & collect and other shipping methods.