
Cloud nine commitments
We never compromise on style. But we do want to make sure it’s sustainable. It’s why all our deliveries are carbon neutral. And it’s why we created the industry’s first hair tool recycling scheme.
OUR COMMITMENTS
Our tools don’t just do better by your hair. They do better by the planet too.
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FAQs
Yes! We will recycle any old hair tool, regardless of brand or condition, for free. If you have old CLOUD NINE, ghd or Dyson hair tools, you can trade these in for £60 off your next CLOUD NINE purchase. Leave the recycling to us.
Once your old hair styling tool has been received at our recycling centre, it will either be reused, repurposed, or recycled. All parts that can be recycled are removed and separated before the items are shredded. The components are then broken down back into their raw materials and sent for smelting. If we receive a pre-loved CLOUD NINE product which isn’t at its End of Life (EOL), we will refurbish it, provide it with a new manufacturer’s warranty, and it will become part of our refurbishment programme.
At CLOUD NINE we avoid air freight wherever possible. We also make carbon neutral deliveries, offer click & collect and other shipping methods.