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Cloud Nine Product Warranty

Warranty

In the unlikely event that your product develops a fault, our warranty covers the repair or replacement of your product within the guarantee periods below.

Product Manufacturer's Guarantee Period Extended Warranty Period
Cordless Battery 6 MONTHS N/A
Magical Quick Dry Potion and Accessories N/A N/A
The New Airshot Pro 1 YEAR 2 YEARS
Revive, Rejuvenate, Redefine 1 YEAR N/A
Sericite Collection 1 YEAR 3 YEARS
The 2-in-1 Contouring Iron Pro 1 YEAR 3 YEARS
The Airshot 1 YEAR N/A
The Airshot Pro 1 YEAR 2 YEARS
The Mini Iron 1 YEAR 3 YEARS
The Original Cordless Iron 1 YEAR N/A
The Original Hot Brush 1 YEAR 3 YEARS
The Original Iron Pro 1 YEAR 3 YEARS
The Original/Wide New Range & Limited Edition/Touch/Slim Irons and All Wands 1 YEAR 3 YEARS
The Retro Iron 1 YEAR 3 YEARS
The Wide Iron Pro 1 YEAR 3 YEARS

In the unlikely event that your product has developed a fault, please visit our returns page where we’ll help you find a solution.

How to active your extended warranty

You can activate your extended warranty by registering your product here within 14 days of purchase. A valid proof of purchase from a recognised retailer is required to verify your extended warranty period.

View our Warranty Terms and Conditions.

Got a question? Get in touch
Simply contact our Customer Experience Team for help, using the form on the left, or use our Online Chat function.

Phone Numbers
UK: 01423 223327
International: +44 1423 223327

Monday - Thursday - 9am – 5pm
Friday - 9am - 4pm
Saturday and Sunday - Closed

Online Chat
Monday to Thursday - 8am – 5pm
Friday - 9am - 4pm

Our Office
A2 Hornbeam Square West
Harrogate HG2 8PA